As Australia’s largest doctor-owned mutual, everyday we see the ever increasing complexities our members face in running a successful practice. That’s why we’ve developed a comprehensive suite of insurances, support services, and a management platform that make running your practice easier, safer and more efficient. Our mission is to support doctors and their practices, so they can focus more on what they do best – delivering excellence in healthcare.
Find out more http://www.avant.org.au/practices/
1stAvailable.com.au is a healthcare booking portal which connects patients directly with healthcare practitioners. It’s available online or as an app. 1stAvailable.com.au improves practice efficiency and profitability by freeing up front desk staff, improving customer service and helping to fill available or costly last-minute cancellations.
1300 266 517
Medibank is a leading private health insurer, with 40 years of experience delivering better health to Australians. We look after the health cover needs of 3.8 million members through our Medibank and ahm brands and deliver a wide range of programs to support health and wellbeing in the community. We also deliver a range of complementary services including health management for government and other clients, and distribute travel, life and pet insurance. We are a strong advocate for a sustainable private health system that delivers value, transparency and affordability.
For more information, visit www.medibank.com.au
CareComplete – with you every step of the way
CareComplete is a suite of programs that support the better management of chronic and complex health conditions.
Working in partnership with general practitioners, CareComplete delivers a range of integrated services to provide an additional, coordinated support system to patients with complex health needs.
The CareComplete model is based on evidence that people with long-term health conditions achieve positive outcomes when they and their families, community partners and health professionals are informed, motivated and working together.
The focus is on empowering patients to take positive steps to improve their health, avoid preventable hospital admissions, take pressure off the healthcare system, and ultimately advance patient outcomes.
CareComplete includes three programs:
CarePoint: An integrated care program for patients with the highest level of chronic and complex needs.
CareFirst: A behaviour change program for patients diagnosed with a chronic condition in one of five key disease areas.
CareTransition: A complementary program that enhances the hospital discharge process for patients most at risk of unplanned readmissions.
HotDoc was founded in 2012 by Dr Ben Hurst, who saw the opportunity to streamline how GPs and patients communicate health information. Since that time, HotDoc has become Australia’s leading patient engagement platform, which is trusted by 6,000 GPs.
We help practices improve the depth of their relationships with patients and improve practice efficiency. Our core is in helping practices through tools like online appointments and SMART Recalls, but we’re always building new products and services.
We want to become the technology used by patients and healthcare providers to coordinate care and empower patients to manage their health.
We’re honoured to be trusted by GPs across Australia, ranging from Australia’s biggest practice groups (like Sonic Healthcare and Healthscope) to single-GP practices.
MedicalDirector is Australia’s leading medical software and information provider; processing more than 60 million patient consultations every year across its large and growing network of doctors and medical professionals.
MedicalDirector has been supporting healthcare professionals to improve health outcomes for more than 20 years. The company prides itself on developing solutions to support healthcare professionals through quality, evidence-based software tools at the point of care.
MedicalDirector’s flexible systems are easy-to-use and are created for the busy world of modern healthcare. With the latest evidence-based medicine at the clinician’s fingertips, the software is designed to make the clinician’s job easier.
Digital Medical Systems has provided ICT solutions and technical services to medical practice clients across Australia since 1990. DMS engineers have extensive experience and expertise in installation and support of all leading medical software applications.
DMS supplies the leading brands in ICT hardware and software systems. DMS provides industry leading 24×7 near Real-Time Monitoring and Managed services, fully Managed Internet and Web Security as well as 24×7 Help Desk technical support.
Panaceum Group is an established multi-site medical practice which has transitioned from a small family practice over the last 10 years.
Panaceum Business Consultancy offers nationwide business consultancy assisting medical practices to develop strategies for future growth and sustainability. We build practice independence by identifying areas where you can improve efficiencies or optimize your billings through Medicare and insurers. Our practice management advice is based on our successful model of health care and service provision which has driven our practice to evolve and grow.
We understand the core focus of a medical practice is to be compassionate and provide care to sick people. However, to encourage investment into the future your business needs to generate a return on investment. This will ensure your services are sustainable into the future, there is capacity for growth and you are able to continually invest in your business.
Independence is the key to continuing to run your medical practice in the way you want. To help you successfully control your future, we offer solutions such as identifying ways to diversify your income, maximize your grant funding and generate income by providing additional services to your community. This leaves you free to continue to provide compassionate care for your patients.
Panaceum Business Consultancy is here to make health care easy!
Happy Hour Wednesday
In 2016, the Australian Locum Medical Service became DoctorDoctor to better reflect our longstanding belief that the best medical care results from a coordinated and collaborative relationship built on trust between the after hours doctor, the GP and the patient. The new name DoctorDoctor reinforces the fundamental purpose of a medical deputising service – to provide essential, quality medical care in partnership with the daytime General Practice.
Our tagline, Better Connected After Hours Healthcare, reflects the value we place on connectivity, both relational and technological, to improve patient outcomes. DoctorDoctor believes that the essence of exceptional connected medical care is effective communication and collaboration. That the welfare of those it serves is enhanced by respecting the needs of others and acting with goodwill.
Represented by an empathetic and understanding team of doctors, administrative and call centre personnel who value quality patient care above all else, DoctorDoctor is truly connected to and supportive of the daytime GP. We provide transparent, responsive, compassionate urgent care to patients when their daytime GP is not available
DoctorDoctor offers a trusted, long standing service. Let us be partners with you.
Please come and visit us at the DoctorDoctor stand throughout the conference at Booth 45 and join us for some fun at the Happy Hour on Wednesday 25th October at 5pm. Bring your best or worst “Doctor Doctor” joke to be in the running for a great prize!
MEDIPROTECT, founded in 1999, provides specialist insurance and risk solutions for the Australian Medical and Healthcare sector.
MEDIPROTECT are recognized as a leader in its market, with innovative policies and inclusions that have been designed and implemented through continuous industry feedback and changes to the operational requirements.
Most recently, this has included reviewing our policy wordings for many of our policies, and including cover for Cyber Crime, after we saw that practices were falling into the net of Cyber extortion.
Because of our strength and dedication to the Australian Medical and Healthcare community, we have negotiated with our insuring partners to be able to offer exclusive benefits and pricing to AAPM Members and AAPM affiliated practices.
With a professional relationship dating back to 2000, and now as a Preferred Insurance provider for the AAPM, we’re proud to once again be the Gold Sponsor of the AAPM’s Annual Conference.
We look forward to supporting the AAPM and its members for many more years to come.
Connected Health is a majority Australian owned company that is a joint venture between well known and experienced local Health IT resources and UK Company Connected Tech Group to introduce their established Patient and Staff engagement software products into the Asia Pacific market.
Patient Connect simplifies and improves communication between provider and patient for better outcomes and more efficient care delivery. Improved patient education helps ensure care regime compliance, and automating administrative tasks in patient journeys lowers their cost. Patient Connect is enhanced by handheld device functionality (Apps) that gives personal care management capability to the patient (or family care manager) along with connectivity to Australia’s My Health Record system. The IOS and Android device supported applications can operate independently or in conjunction with Patient Connect.
Staff Connect uses the same underlying functionality to improve communication between an organisation and its staff. It enables the organisation to actively show staff that their time is valued, their views are being listened to and ensures they are kept informed and updated with information relevant to their role. Using the staff portal at the core of Staff Connect improves efficiency and effectiveness of staff communication as well as cutting the cost.
Recharge Station Sponsor
Proudly Australian owned and made, Ego Pharmaceuticals have led the way in the development, manufacture and marketing of innovative skincare products for more than 60 years.
Ego is the specialist in skincare, backed by science, underpinned by heritage and culture integrity. We provide consistently high quality market leading brands such as QV, SunSense, MOOV , SolvEasy, Dermaid and Aqium.
We look forward to the opportunity in offering direct staff support , education and training to AAPM members dealing with patient’s, and client’s skin integrity issues and concerns.
Come visit us on the Ego Stand 25, at the APPM 2017 Annual Conference for more information.
Ego – the Science of Healthy Skin
1800 229 717
WA Primary Health Alliance (WAPHA) oversees the strategic commissioning functions of the three Western Australian Primary Health Networks: Perth North, Perth South and Country WA.
Our vision is improved health equity in Western Australia with our primary objective to improve health outcomes and patient experiences through the commissioning of appropriate services where they are most needed.
WAPHA’s whole-of-state organisational model is based on localisation where essential and centralisation where possible.
WAPHA applies a systems approach, considering the ‘whole’, not just the individual or small parts, of the health and social care system.
The Australian Health Industry Group (AHIG), is an independent management and consulting group that utilises its industry expertise, intellectual rigour and strength to assist its clients to solve complex business problems by delivering pragmatic outcomes that matter.
Our team is comprised of individuals with a wealth of skills in finance, operations, people management, technology and strategic thinking, who provide a broad array of services to the sector.
Our services focus on understanding our client’s needs and developing practical bespoke solutions which give tangible results. Our services cover the entire employee life cycle from talent attraction, development and management through to outplacement. We provide the following services to employers:
- IR & HR Advisory and membership services;
- industrial relations;
- staff education and training;
- salary packaging;
- payroll services;
- employment & commercial legal services;
- governance education;
- risk management;
- occupational health & safety;
Our membership service offers members pragmatic and concise advice and workplace solutions regarding Awards, employment, industrial and legal matters to meet all their business needs.
HealthEngine builds products to help practices give their patients better care. Our online booking system reduces pressure on your front desk, and allows patients to book appointments 24/7. We also help practices find new patients with over 1.2million Australians visiting our online health directory to book appointments every month.
Medtech Global is a provider of health management solutions to the healthcare industry enabling the comprehensive management of patient information throughout all aspects of the healthcare environment.
Medtech’s solutions are both sophisticated and user-friendly. They improve practice management, enhance patient safety and health care delivery, as well as ensure best practice for electronic health records management and reporting.
Stat Health Systems (Aust) is an ISO9001-2008 certified company which has built an integrated clinical and practice management application embracing the latest Microsoft technology.
The product is fully scalable and incorporates all eHealth requirements as per the NEHTA specification.
Stat Health provide a premium support service and clinical data conversion from legacy software.
CyberSquad IT Consulting was founded in Adelaide and have been specialising in services to the health sector for over 20 years.
Adapting to the latest technologies has made us a leader in this field. We provide complete managed service packages for health providers that gives us at a distinct advantage over our competitors.
Testimonials from ANY of our clients provide the proof. More information can be found at our website:
Best Practice Software is a leading provider of medical software for general practice, allied health, medical and surgical specialists, and our range of connectivity, integration and deployment tools support better health outcomes. Our reputation is built on trust, and our products and services are delivered with our customers in mind.
NPS MedicineWise is an independent, not-for-profit and evidence-based organisation committed to improving the way health technologies, including medicines and medical tests are prescribed and used.
We provide guidance and direction on the safe and wise use of medicines and health technologies through targeted educational campaigns, professional development activities, data insights and publications.
Medical-Objects is Australia’s fastest secure messaging solution. Our SMD compliant point to point system connects over 45,000 GP, Specialist, Allied Health, Hospitals, Radiology and Pathology providers Australia wide.
Medical-Objects can operate independently, or integrate directly with your clinical software package. Our real-time secure messaging service provides advanced audit reports and is backed by our 5 Star support.
MedView – Australia’s Medication Cloud, is a national platform that enables better medications management for all health professionals. MedView gives health professionals the full picture of their patient’s medication history; and a seamless tool to manage their care in the cloud.
Powered by eRx, MedView features include a consolidated history of their patient’s prescribed and dispensed medication and real time medications reconciliations.
The Improvement Foundation (Australia) Ltd was established in 2006 as a not-for-profit organisation. IF provide expertise in the development and delivery of quality improvement techniques, such as the Collaborative methodology, to bring about small and large system change. IF support improvement work by providing specialist change management advice, and leading edge IT systems, which enable robust measurement of improvement efforts.
Established in 1979, Zedmed is one of Australia’s leading medical software solutions companies. Our medical software solutions have evolved to become seamlessly integrated, fully-featured, sophisticated, and above all, easy to use. We are proud to be one of Australia’s longest serving medical software companies, with over 1000+ clients nationwide. Our loyal and knowledgeable team is committed to creating a positive and supportive environment, to ensure clients receive the best possible service. Our head office is based in Melbourne, Victoria.
MedicAlert offers more than just medical identification jewellery. When you purchase one of our products, you’re also investing in a vital MedicAlert membership. This allows emergency services to quickly recognise your conditions, allergies, implants, devices, identification needs or management plans, and provide the fastest and most effective treatment in an emergency. By referring your patients to become a member, you can help to ensure they’re protected in an emergency.
HICAPS is Australia’s leading electronic claims and payment service that provides your patients with the convenience of on the spot health fund, Medicare claiming and EFTPOS and lodgement of WorkSafe claims and delivers you real business benefits.
Please visit our stand and find out how HICAPS can benefit you and your practice.
For over 20 years Jayex Healthcare has provided the international Healthcare industry with integrated software and hardware systems that make managing appointments and maintaining patient information both easier and more efficient.
Our technology is a connectivity point allowing constant information exchange between patients and healthcare practices, removing inefficiencies, taking pressure off practice management staff and simplifying referrals and prescriptions.
Globally, we are in over 4,000 practices in both Primary and Acute Hospital care, supporting over 40 million patient interactions each year.
Telstra Health provides technology solutions that connect healthcare providers with patients and each other and help improve the quality, efficiency and security of health services in Australia.
Australian Primary Health Care Nurses Association (APNA) is the peak professional body for nurses working in primary health care. With over 7,000 members APNA provides primary health care nurses with a voice, access to quality CPD, educational resources, support and networking opportunities.
APNA champions the role of primary health care nurses; to advance professional recognition, ensure workforce sustainability, nurture leadership in health, and optimise the role of nurses in patient-centred multidisciplinary primary healthcare.
Genie Solutions is proud to be Australia’s leading provider of medical specialist software, offering practices fully integrated appointments, billing and clinical systems.
Established in 1995, Genie Solutions now has offices nationwide with over 80 staff and is 100% owned, developed and supported in Australia.
Tasked with improving health outcomes for Australians through the delivery of digital healthcare systems and the national digital health strategy for Australia, the Australian Digital Health Agency commenced operations on 1 July 2016.
We are working with all areas of the community – including patients and the public, carers, healthcare providers, scientists and researchers, entrepreneurs and technology innovators – to ensure that what we do is always shaped around their needs, wants and aspirations.
We are an Australian owned company that for over 20 years has produced quality software for medical practices.
Shexie Platinum is the next generation of our software providing the ultimate robust, fully functioned and easy-to-use clinical and practice management software.
Our software is ideal for surgical, specialist practices of any size.
Unlock your potential. Get into Direct CONTROL for business and clinical needs.
Install locally or ‘in the cloud’. Provider and Patient Portals. SQL.NET for scalability and interoperability.
Integrate with accounting applications.
Keep your finger on the pulse of your business and TAKE CONTROL.
Developed in Australia for Australia and NZ.
MedAdvisor is a medication management app, connecting patients to their local pharmacy and providing them with real time access to their medication records. Available free, the app includes valuable features for reminders and pre-ordering of medications to help reduce the burden of adherence. MedAdvisor has welcomed over 750,000 users through its connections with over 45% of pharmacies across Australia.
Global Health Limited is one of Australia’s most experienced developers of software applications for the healthcare industry. We work with healthcare providers and the wider community to enhance connectivity through software systems that support clinical, business and operational needs.
Our products aim to replace the need for paper-based processes with electronic systems that bring innovation and improved outcomes in healthcare.
Mobito is an Australian IT solutions company delivering products and services for the health industry.
CoverMe Medical - a web and app-based service for Medical Professionals and their Practice Managers to assist with finding shift cover and accessing new work opportunities.
The Australian Association of Practice Management (AAPM) represents Practice Managers and the profession of Practice Management. Founded in 1979, AAPM is a non-profit, national peak association recognised as the professional body dedicated to supporting effective Practice Management in the healthcare profession.
AAPM provides an array of benefits for our members including providing advocacy, education, resources, networking, assistance and advice.
HealthLink helps over 30,000 healthcare practitioners across Australia and New Zealand deliver certainty in care by enabling them to exchange patient information quickly, reliably and securely. HealthLink is available either as an integrated part of providers’ existing patient management systems or separately, via our online portal.
Leaders in accreditation for Australian health and community organisations, Australian General Practice Accreditation Limited (AGPAL) and Quality Innovation Performance Limited (QIP) are Australia’s most comprehensive, not-for-profit health promotion charities.
Drop by booths 46 & 47 to learn about our resources, education & training and accreditation queries.
AGPAL and QIP are proud sponsors of the 2017 AAPM Practice Manager of the Year Awards.
Tyro’s eftpos and Medicare Easyclaim solution is seamlessly integrated into your practice management software. Card payments are processed in under two seconds and patients receive their Medicate rebate instantly. With 99.9% uptime, Tyro’s tailored features for health practices means no queuing for patients and no reconciliation headaches for you.
PhoenixAustecGroup delivers proactive IT Managed services with a strong focus on customer service to our clinics nationally to ensure smooth running systems day in and day out.
Our clients range from small clinics through to large multi-site practices. Phoenix Austec Group provides core IT solutions such as 24×7 monitoring, Help desk access 7 days a week, Medical Vendor support, High level IT security and much more. Speak to one of our highly skilled sales team to have an individual assessment to guarantee the correct level of support for your clinic.
Surgical Partners is a financial management platform for medical practices and their doctors. Its system integrates with any healthcare accounting system and splits the doctor’s bills into practice share, and doctor share, in real time. The Surgical Partners app shows doctors that information instantly, rather than having to wait for a static invoice at the end of a contractual period. Being able to use live data at the compliance accounting level saves users substantial administrative and accounting costs, tightens financial controls and gives better insights into the business. It is the only way a practice can integrate revenue and receipts with accounting systems enabling a daily reconciliation with bank accounts.
Emergency Response Planning Tool (ERPT)
The ERPT is the national tool for emergency planning within general practice in Australia. The tool was developed in partnership with the RACGP and meets the needs of general practice around resilience and emergency/pandemic planning.
The ERPT is a global first designed to ensure the resilience of general practice.
Healthsite is an online services company dedicated to providing quality & innovative technology products to the Australian Healthcare Industry. Our simple yet powerful products include a market leading fully integrated online appointment system, personalised Clinic App, iPad check-in kiosk, mobile check-in, web design, script recalls & SMS marketing.
Telemall Communications are the No.1 provider of ‘Message on Hold’ solutions to Medical Practices in Australia. Did you know 1 in 2 calls to Medical Practices are placed on-hold? This provides a unique opportunity to talk personally to your patients about your practices services. Come and speak to the Telemall Team about how we can lift your professionalism and increase patient visits.
Our specialised, RACGP approved surveys give patients and colleagues the chance to provide honest feedback on interpersonal skills and other service aspects of your practice. We encourage and aid positive interpretation of this feedback to provide the best possible health outcomes for patients.
Australian Clinical Labs combines pathology leadership, ground-breaking technology and the best scientists in the field to bring better outcomes for doctors and patients alike. We are the largest pathology provider of public hospitals in Australia and one of the top choices amongst private practices. Our Mission is to empower decision making that saves and improves our patient’s lives.
UNE Partnerships are leaders in the delivery of Professional Practice Management training within Australia.
Our courses have been developed by qualified Industry experts Practice Managers.
They are designed to provide a progressive career path from administrative to managerial roles within the practice
and to suit those who balance life, work and family commitments with their studies.
The nationally recognised and accredited competency-based qualifications are available at various levels,
Established in 1895 William Buck is a leading network of Chartered Accountants and advisors with offices across Australia and New Zealand. Throughout our history we have assisted individuals, businesses and community organisations with a particular focus on the middle market. William Buck’s strength lies in our unique philosophy summed up by the simple phrase, ‘Changing Lives.’
McFarlane Medical is a leading supplier of medical products to the Healthcare Sector across Australia and New Zealand.
Proudly 100% Australian owned and operated for over 30 years, Mcfarlane services medical clinics, day surgery centers, hospitals, pathology laboratories, universities, and many other related organizations.
The product range is vast, including common and and specialised products.
MYOB Group Ltd (ASX: MYO) is a leading cloud based business management solutions provider. When MYOB started in 1991 from a home office they had one big idea – to create intuitive tools that help businesses succeed, today MYOB makes business life easier for approximately 1.2 million businesses across Australia and New Zealand via 50+ products and services, a network of over 40,000 accountants, bookkeepers and other professional partners.
dataMINION is an application that replaces paper forms and clipboards to capture your patients’ details. Our software integrates seamlessly into your existing workflows, is intuitive to use and will save you time and money. Experience a range of benefits including a lower carbon footprint, improvements in data quality and enhanced patient experience.
Insync is passionate about helping organisations achieve sustainable high performance by improving employee, customer, patient and other stakeholder engagement.
It has conducted over 1,000 survey, research and consulting projects in the last five years for some of the largest organisations throughout Asia Pacific.
Insync has delivered research in around 100 countries and 40 languages. They have made significant investments in their people, processes, culture and technology to make a real difference to clients.
Receipt Bank is the future of small business productivity. We automate bookkeeping for small & medium business saving valuable hours by pulling information from receipts and invoices quickly, accurately, and efficiently.
National Cervical Screening Program Divison
In December 2017 there will be important changes to the National Cervical Screening Program. This includes the replacement of the two yearly Pap test with a five yearly Cervical Screening Test and management of test results. This will lead to changes for practices. Find physical and online resources at the booth.
Does your practice:
- Provide healthcare services via separate companies and/or locations?
- Employ staff to support the doctors in the practice?
- Engage locums or other temporary staff?
Without professional indemnity insurance, your practice could be at risk. Call MIGA on 1800 777 156 or visit www.miga.com.au to find out more.
OzBiz specialises in providing accounting integration to other software.
We have worked closely with the Best Practice team and have developed two time saving programmes.
Imports validated data into your accounting programme in seconds absolutely accurately.
Splits payments between the practice and the health professional.
MDA National is a doctor owned mutual that supports, protects and promotes more than 47,000* Members and insureds with extensive professional indemnity insurance.
More than medical indemnity, we provide Members with 24 hour medico-legal support, accredited education, personalised service and extensive Member benefits.
mdanational.com.au 1800 011 255.
Medical Media (formerly Medical Channel) educates and entertains patients in the waiting room. We provide a bespoke viewing experience for patients with quality content by recognised Australian organisations. Communicate your most important messages to patients at the point-of-care as per accreditation requirements.
Tonic Health Media is Australia’s largest health & wellness network, combining TV, digital screens and brochure boards to offer patients and customers with trusted health content while they wait for health services. Over 4500 GP practices, Hospitals & Pharmacies have Tonic in their waiting area.
13SICK, National Home Doctor Service is Australia’s largest provider of urgent after-hours doctor home visits, supporting over 2,000 GP’s who deputise their services to us.
We provide the highest quality of clinical care and GP liaison, with no fees or contracts.
We look forward to seeing you at Stall 22.
Put your accreditation in the hands of the specialists…
With nearly twenty years experience, Quality Practice Accreditation is Australia’s only specialist general practice accreditation provider. Our team is proudly committed to helping every general practice to achieve quality standards, and is supported by a unique pre-survey program, delivered through our dynamic, custom-designed digital accreditation system.
Accreditation is an investment: ensure you enjoy all the benefits by trusting the only independent provider dedicated to general practice.
At QPA, we don’t just accredit general practices: we understand them.
Established in 1963, Gow-Gates is one of Australia’s largest privately owned insurance and financial services groups. Servicing the needs of the health and medical industry for almost 30 years, we provide a range of solutions for you and your business including insurance solutions and risk mitigation strategies to help protect you, or your business, minimise risk and meet compliance obligations. For your employees we can tailor a financial wellbeing program that can include specialist wealth advice and ongoing financial education in the areas of superannuation and investments, personal risk insurance, mortgages and personal lending, through to transitioning to retirement and aged care. Above all, our experienced team can offer you, your business and your employees the peace of mind to know you are getting the right cover and right advice for your needs.
REFRAME Osteoporosis is a chronic disease management program, supported by Amgen. REFRAME Osteoporosis is designed to help primary care professionals manage the significant burden of community osteoporosis in Australia.The REFRAME Osteoporosis program provides access to specialist Osteoporosis Nurse Educators, educational materials for healthcare professionals, disease awareness and support materials for patients and the opportunity to participate in an accredited clinical audit.
Charles Sturt University is a leading provider of flexible, online learning. We support you with your career and professional development, and we offer a range of business and leadership courses to ensure you have the relevant knowledge and skills to succeed. Choose how far you’ll go. Start now with CSU.