Putting person-centred care at the heart of the Health Care Home

1235 – 1330

Helen Crisp shares experience from the UK of what works to support people with chronic disease to get more engaged in their care.  The session will explore the benefits of supported self-management and shared decision making and how to implement these in practice, with tips on staff training, change management and measuring results.

About AAPM

AAPM represents Practice Managers and the profession of practice management, and promotes professional development and a code of ethics through leadership and education.

Conference Managers

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