1130 – 1230
In this fast-paced, funny and practical session, comedian and facilitator Andrew Horabin will look at why we struggle to be honest with each other and how we can improve.
Excuses, gossip, sarcasm, expressing opinion as fact – we’ll talk briefly about some of the classics before focusing on one of the most prominent issues: receiving feedback.
As Practice Managers, we give and receive feedback all day – both subtle and overt – so improving at this task could have a magical effect on our relationships.
Come for a laugh, replace defensiveness with curiosity and help to shift the bull.